Property Terms


Terms and Conditions
All rates are quoted in New Zealand Dollars on a per night basis and

include GST of 15%. All accounts must be settled directly with ORETI

River House in New Zealand Dollars



The price advertised might not be the same price charged to the credit

card account due to exchange rate. Fluctuations - This means that

because we are based in New Zealand we have to convert your

purchase to New Zealand Dollars at the exchange rate on the day it is

processed.



Rates do not apply to special events for which contracted rates and

special terms and conditions are available on request.



RESERVATIONS:

Age: You must be 18yrs or over. Payment will be taken in full at the time

of booking and proof of ID will be required on arrival and presentation of

credit card



All reservations made through this web site must be accompanied by

credit card details and the card will be debited the full amount at the

time of reservation.



CANCELLATION AND REFUND POLICY:

All cancellations must be received no later than one month prior to your

arrival at which time the full amount will be refunded less a cancellation

fee of $50.



If you cancel less than one month prior to your arrival you will be

charged 50% of the total accommodation amount, unless the house is

re-let for the period of the cancelled booking when you booking costs

will be refunded. In this instance a cancellation fee of $50 will apply. No

shows and cancellation of nights after arrival will attract no refund of

the booking..



All cancellations and amendments must be received in writing either by

letter or email.



Refunds will only be made the to the credit card debited for the original

transaction.



SPECIAL EVENTS POLICY:

Bookings over special event periods will be subject so Special Events

Terms and Conditions, payment and cancellation policies.



ARRIVAL AND DEPARTURE TIMES:

Check in time is 3pm

Check out time is 10am



Subject to the availability status ,early check in and late check-out may

be available, please check with the House Manager should you require

this option. There may be a charge applied for a late check out.



CHILD POLICY:

Extra person charge applies.



FORCE MAJEURE:

Oreti River House will not be in any breach of this agreement or in any

way liable, if it is prevented from complying with the supply of

accommodation and other related services by reason of Act of God, Act

of Public Enemy, War, Earthquake, Riot, Fire, Storm, Flood, Explosion,

Compliance with any Law of Government Restraint Order, Rule

Regulations, Strikes, Lock Outs or any other cause not reasonably

within the control of the guest house.



SPECIAL CONDITIONS:

1. Reservations/Bookings

All reservations, bookings and enquiries can be made by phone or email

and will be replied to within 24 hours.



For instant confirmation please reserve via our website or alternatively

call us directly on NZ 021 025 024 03.



E-Mail address for 24-hrs, 7-day service is:

bookings@lumsdenholidayhouses.co.nz



2. Direct Bookings/Reservations

Direct bookings/reservations with the Oreti River House will be at the

contracted rates in New Zealand (NZD) dollars and will be due for

settlement upon departure by an approved method of payment (Cash,

Visa, MasterCard, Amex). The above terms and conditions as set out

supersede all previous agreements, arrangements and contracts.



3. Security Bond



A security bond applies to occupying the property. This bond will take

the form of a pre-authorised credit card approval and will apply for

additional and exceptional expenses incurred with the occupation of the

house such as all damage, breakages or losses to the property and/or

furniture, furnishings and lock and key replacements. The security

deposit will also be applied to any additional or excessive cost of

cleaning the premises if they are not left in reasonable order and

condition. The bond authorization will be dismissed after leaving the

property in good order and repair.



4. Payment Terms



All rates are quoted in NZ dollars on a per night basis and include GST

@ 15%. All accounts must be settled directly with Oreti River House



The prices indicated are for booking the entire house, for the number of

people and the date(s) selected previously, unless otherwise specified

(packages).



The price advertised might not be the same price charged to the credit

card account due to exchange rate fluctuations. This means that

because we are based in New Zealand we have to convert your

purchase to New Zealand Dollars (NZD) at the exchange rate on the

day it is processed.



Notes

Please be advised that PETS ARE STRICTLY NOT ALLOWED.

Smoking- Strictly NO SMOKING inside the property.

It is the guests responsibility to check all documentation carefully



I hereby guarantee to pay all charges incurred by me including damage,

property loss, smoking in the house and excessive cleaning costs. I

authorise the use of my credit card number if these are found to be my

responsibility.