1) Advance Booking is Compulsory, No walk in’s will be entertained. Entry Allowed only for members,Invitees & By Bookings.
2) Valid Photo Id & Entry Pass is Must at Entry Gate for all. If any Foreign National or NRI. Kindly carry your Passport & Visa along with you.
3) Swimming Costume is compulsory at Water Park & Swimming Pool.
4) Outside Food, Beverages & Liquor not allowed.
5) Check In not allowed after 8.00 p.m.
6) Smoking in the Restaurant is Strictly Prohibited. For any special needs please contact the Management.
7) Pets are not allowed.
8) It will be mandatory to pay a refundable security deposit of Rs.1000/- per person per day at Resort at the time of Check In (For Booking Under CP / EP Plan) which is fully adjustable against Food Consumed & Any Services used or Refundable.(in addition to complete tariff)
9) Only Stags Bookings are not allowed. We take Family or Corporate Bookings.
10) Access to the Driver in Guest Area, Front Office, Gaming Zone, Pool & Water Park Area, Cottages Area is Strictly denied. Entries in such Area for Driver is prohibited. Only Self Driven Vehicles are allowed beyond Sun Gate. Guest are requested to instruct there Drivers accordingly.
11)The resort shall not be responsible for the cars of resident/visiting guests or for any loss or damage caused to them while they are parked in the premises. The Resort is not responsible for handling the guest cars, driver’s/maid’s food and accommodation.
12) There is no provision for maids and drivers to stay on hotel premises. In case a maid shares the room with the guests, then the extra person charges will be applicable accordingly.
13) The Guest shall be liable for loss or damages caused by them, their employees, other assistants with respect to Resort property and assets. The loss would be recovered from the host/guest/client by the Resort management in addition to the billing.
13) Management reserves the right of admission/entry into the Resort and reserves the right to remove persons not conducting themselves properly and appropriately. We have open gardens for use by all Guests and humbly request you to be considerate to others always. The customer will be responsible for orderly conduct & must ensure there is no breach of the law.
14)The Hotel assumes no responsibility for personal items (such as, jewelry, money, debit cards, mobile phones, laptops, watches, glasses, purses etc.) that are lost or damaged during your stay.
15) Vediography / Photography with Mobile Phone / Camera is Strictly Prohibited in Pool & Water Park Area. Similarly it is prohibited to take a Photograph or Video of any other Guest without their consent in Entire Resort Premises.
16) check in Time is 4.00 PM and Check out Time is 2.00 pm
17)As per the Resort policy booking voucher must be show on check-in time.
18) As per Government directives it is Mandatory for all the guest to show their Photo ID proof at the time of Check-In itself which can be in form of Passport, Adhaar Card ,Voter ID Card or Driving license – failing which the Resort reserves the right to deny entry.