Payment Procedure: All bookings require Full payment upfront to confirm the reservation. If We do not receive full payment, the booking may be cancelled and the Initial Payment forfeited.
Payment by Credit/Debit cards: Where Credit/Debit card details are held by Us the Final Payment, or any subsequent payment requests, made in line with these terms and conditions and notified to You, will automatically be debited from the card.
Methods of Payment: Payment must be made to Us in Australian Dollars and must be clear of all bank charges, exchange rate variations, and any other deductions. We are pleased to accept the following methods of payment:
Credit/Debit Card- Visa, MasterCard
Cancellation by You: Once a stay is booked the guest has entered into a legally binding contract. If the guest cancels, for whatever reason (including medical and weather related) then no refund of the deposit will be due. A travel cancellation protection plan should be taken out to cover forced cancellations.
Cancellations must be notified in writing to Us immediately. The agent will endeavor to re-let the property and if successful may at their discretion allow change of booking dates for a $40 administration fee plus any other expenses incurred in re-letting. The expenses incurred in re-letting will be at the discretion of the agent/owner.