* Flexible Rate: 2 days before arrival, you will be charged the first night of the accommodation amount, plus credit card fees.
* Non-Refundable Rate, Full charges apply for any cancellation plus credit card fees.
* No Shows will incur the full booking costs plus credit card fees
* Number of nights cannot be modified on arrival. The booking stands as it is.
* All cancellations or modifications must be received in writing.
Check in procedures
* All guests MUST produce Government issued Photo ID in order to check in. All guests wanting to stay in dorm style accommodation will have to have a full size travellers backpack (75L or above). This is to ensure you are sharing the room with genuine travellers. The luggage rule is not applicable for private rooms or dorm rooms booked in its entirety.
* Minimum age requirement for dormitory accommodation is 18 years.
* Management holds the right to refuse entry if terms and conditions are not adhered to.
* For last minute, multiple person reservations, in periods of high demand it may not be possible to put all occupants in the same room.We shall certainly do our best though!
* Bookings for 10 pax and above require email confirmation before bookings can be accepted