Bank Name: Axis Bank
Account Name: INDY HOSPITALITY UNIT 2
Account No: 918020082445928
Swift No: UTIB0003183
RTGS/NEFT IFSC code: AXISINBB078
Bank Address: HERITAGE SYMPHONY, GROUND FLOOR, CARANZALEM, PANAJI 403001
-All cancellations must be received in writing.
-No Cash Refunds. -No Show No Refund
-Within 7 days of check in date will be subject to 01 night retention charge of the booking amount
- Within 3 days of check-in date 100% charge of the booking amount.
- Cancellation for the XMas and New Year Period not applicable & full retention will be charged.
-All bookings will be confirmed subject to 50% advance payment and full payment to be made prior to check-in.
-The Hotel Management reserves the right to cancel any provisional reservation made where in no advance payment has been received, without informing or giving notice to the booking party upon expiry of the specified provisional booking period.
-Any increase in government taxes from the rates quoted will be payable anddifference will be adjusted at time of check in.
-PLEASE NOTE: Some packages and rates may have different booking policies whichwill be mentioned along with that particular package or rate.
Extra Adult Policy
- 12 yrs and above (Only 1 extra adult will be allowed per room with applicable charges.)
-01 child below 6 yrs is free (sharing room with parents without extra bedding).
-All Children 6 to 12 yrs will be charged 50% of extra adult rate (sharing roomwith parents without extra bedding).
-If extra bedding is required then extra adult charges would be applicable.
- To ensure smooth check-in/check-outs, kindly inform in advance any late night or early morning check-ins/check-outs.
- Booking of specific room numbers is on request only and is not guaranteed, and at the discretion of the management and availability.
Check-in & Check-out Policies
- Check-in time is from 1400 hrs onwards & Check-out is at 1200 hrs.
- Early check-ins & late check-outs will be permitted subject to availability of rooms and on paying day charge.
- Late check-out from 1300hrs to 1700hrs at half the daily room rate, thereafter a full night room charge is applicable subject to availability.
Early departure policy
-In case of an early departure the hotel has the right to charge a minimum onenight and a maximum of 100% of the total room night actually booked.
-No refund will be given in case if the guest skips any facilities or inclusionsof their package.
-Please note all rates, where ever seen, are based on availability and aresubject to change without notice.
-Any increase in government taxes from the rates quoted will be payable and thedifference will be charged at the time of check-in.
-In compliance with Government notification ALL GUESTS, INDIAN AND FOREIGN AREREQUIRED TO PRESENT PROPER PHOTO IDENTIFICATION UPON CHECK IN. (The identityproof would include a valid Driving license / voter identity card /
PANcard, etc. Valid Passport is mandatory for all Foreign guests.
-No refunds will be given if guests are unable to complete check-in formalitiesdue to lack of necessary documents for all persons (children are exempted)
-In order to maintain the Swimming Pool hygiene, please take note that we ONLYpermit NYLON or LYCRA fabric as swimming costumes for the Ladies, Gents &Children.
-The Gents has to compulsorily wear a proper swimming Trunk Undergarments /Bermudas / Sports shorts / T’shirts are STRICTLY PROHIBITED in the swimmingpool.
-Outside Eatables / Food & Alcoholic / Non Alcoholic Beverages STRICTLYPROHIBITED anywhere in rooms & resort premises.
-Photos of rooms are only indicative and actual rooms may vary in view, designor decor.
-Pet Policy: Pets are not allowed.