For confirmed reservations at the Treehouse Hotels, we willrequire 100% payment in advance, if your transaction gets declined or rejectedbecause of any reason please contact your bank.
Please check the check in date on your voucher and then see thebelow mentioned cancellation policy before requesting for any cancellation.
From1st April 2018 to 22 Dec 2018, guest will be charged ascancellation fee of INR 500 of entire stay if cancelled any time after thebooking is made. If cancelled within 5 days of arrival, 100% of entire stayshall be charged.
From23rd Dec 2018 to 05th Jan 2019, bookings made for these datesare Non- refundable. 100% Charges on No-show or cancellation will be applied ifcancelled.
From 06th Jan 2019 to 31st March 2019, guest will be charged ascancellation fee of INR 500 of entire stay if cancelled any time after thebooking is made. If cancelled within 5 days of arrival, 100% of entire stayshall be charged.
Cancellation procedure: (To be followed by guest)
Dear Guest, if you have read and understood the above-mentionedcancellation policy asyouâre your stay dates and agreed on it, just reply toyour voucher mail received on your email and send it to the following e-mails â
We will cancel this booking within 24 hrs of receiving the mailand initiate your refund after deductions to the same card/bank details keepingyou in cc on e-mail. Generally, the bank will take 7-10 working days inrefunding back the amount. For any support you can call: at :+918010902903