- Cancellation made with less than 72 hours notice will be subjected to One (1) night room charge based on daily rates.

- Promotion packages are non-refundable.

- Payment made are non-refundable for No Show guest.

- One (1) night room charge or administration fees of 10% of total room charge, whichever is higher will be charged for Shorten Stay.

- The total number of occupants in a room, including children, shall not exceed the number of occupants permitted for the respective suite types. RM50 per head per night will be imposed for any exceeded number of occupants.