terms and conditions:

by booking a stay at chitrakatha directly or through a partner website, you agree to be bound by the following terms and conditions. please do read them carefully before you proceed with your booking.

check-in and check-out time:

the official time for the same is 12 noon. in case you need an early check-in,you need to inform us on info@chitrakatha.co.inbeforehand. it is subject to availability and chargeable at a negligible charge of 450 rupees. late check-out is not possible at all. however we can keep your luggage in the store room till evening 6-8pm and that is free of charge.    

pick-up/ shuttle services:

chitrakatha provides complementary pick up from railway station and sindhi camp bus station. if you would like to avail this facility, we would request you to inform us at the time of booking or at least one day before your arrival on info@chitrakatha.co.in with your travel details, number of people and a phone number to coordinate with. guests arriving at the airport are requested to take the pre-paid cab from the airport or a regular uber/ ola. this is because airport is away from the city and if we book it for the guest it turns out to be very expensive as we are charged for both ways.  

documentation:

we request that you produce your booking confirmation upon check-in at the hotel. a printed voucher or even an email is considered a valid proof. foreign nationals and indian citizens, both are required to submit original of a government approved proof of their identity at the time of check-in. minors below the age of 18 years must be accompanied by an adult guardian. while we value our guest’s privacy and safety, we are bound by law to provide all information and documents if required, for official government enquiry. over and above, the management reserves the right to admission and can deny any guest at their own discretion. 

extra mattress:

charged at the rate of rs.350 per person. we request you to inform us at the time of booking for any such requirement. this is to ensure we are prepared in advance for your specific needs.

child policy: 

infants ranging between 0-2 years of age are allowed free of charge. any child who’s 3 years of age or above is considered as an adult and full charge applies.

cancellation: 

there is no charge for cancellation if it’s done 7 days before the check-indate. however in case the guest fails to inform us (mail) in order to cancel the booking within the speculated time, one day rent is charged as cancellation fees. it applies to all bookings, even the ones booked for a single night.

bookings:

chitrakatha has partnered with many leading websites to give you smooth access to booking a stay with us. you may also book a stay directly with www.chitrakatha.co.in  ,upon booking directly or through a partner website, you will receive a confirmation within 24 hours. if you do not receive your booking confirmation within 24 hours, please contact us on info@chitrakatha.co.in or the partner website. any refunds will take 7 working days after the cancellation and will be a NEFT transfer. for guests arriving without prior booking, admission will be subject to room availability and managements discretion. 

booking modifications: 

any modifications to existing bookings will be subject to availability of rooms. in case we do not have rooms available for the revised dates, the transaction would be treated as cancellation and our cancellation policy will apply. when modifying booking during peak season, the guest would need to pay differential room tariff, if any. 

breakfast:

our breakfast combos are available every day from 7am to 11am on our roof top restaurant that offers the most remarkable view of the hathroi fort. if not booked with your stay it is available at rs.225 per person (choose between both indian and western combos). our guests are requested to go through the in-room guide and let us know their breakfast preference (indian or western) the previous day. however, a 30 minute buzzer before you arrive at the restaurant,will also do. 

copyright:

the contents of this website pertain to our one and only property, hotel chitrakatha, jaipur, rajasthan. we have spent a great deal of time, love and effort in creating a brand name, logo and content for hotel chitrakatha. we believe it truly represents our culture and passion. we would therefore be flattered,but not delighted if any of our website content, logo of our brand were used for any purpose by anyone outside the chitrakatha management. we have done our best to include all our rules, quirks and conditions here. however, changing the content for any purpose will be entirely at our discretion.