Bookings & Confirmation – All bookings require FULL payment to confirm the reservation. If we do not receive the full payment 7 days prior to the booking date, the booking may be cancelled.
Methods of Payment - Payment must be made to us in Australian Dollars and must be clear of all bank charges, exchange rate variations, and any other deductions. We are pleased to accept the following methods of payment: Credit/Debit Card, Visa or MasterCard.
Cancellation by You - Once a stay is booked and paid in full, the guest has entered into a legally binding contract. If the guest cancels within 3 days of the booking date, then 50% of the total amount will be forfeited. If the guest cancels within 24 hours of the booking date, then the full amount will be forfeited. The agent will endeavor to re-let the room and if successful may at their discretion allow a full refund minus administration fee plus any other expenses incurred in re-letting the room. The expenses incurred in re-letting will be at the discretion of the agent/owner.