This reservation is guaranteed only if you have provided a valid credit card details. 100 percent ( + 2% credit card surcharge fee ) of the first night will be charged on the day of booking. We require a minimum of 24 hours notice if you are unable to stay with us or your plans change. If you do not provide us with 24 hours notice, a cancellation fee of one nights accommodation will apply to any booking cancelled within 24 hours of arrival time.All cancellations and amendments must be received in writing.Refunds will only be made to the credit card debited for the original transaction.Please note that guests are required to present a valid photo ID and credit card upon check in. The photo ID and credit card must be in the same name as the guests name on the booking confirmation.Guests without credit cards will be required to pay security deposit of NZ $150 and the deposit will be refunded upon check out if there are no damages or outstanding charges.The price advertised might not be the same price charged to the credit card account due to exchange rate. Fluctuations - This means that because we are based in New Zealand we have to convert your purchase to New Zealand Dollars at the exchange rate on the day it is processed.There is a FREE YELLOW BUS TRANSFER available to and from the hotel . Please note that all Special Requests are subject to availability and additional charges may apply. Check in time is 2pm and Check out time is 10am.