Eco-tax which came into effect from the 20th June 2016 is not included in the rates quoted online - this tax is payable by every guest over 18 years of age at 0.50c per night but capped to a maximum of €5.00 per adult, per stay. A deposit equivalent to a 1 night’s stay will be charged upon confirmation. Full payment will be taken at the hotel upon arrival (does not apply for Pay In Advance reservations).Our cancellation policy requires 48-hour notice prior to 11am on the day of arrival, should you cancel outside this policy a one night’s cancellation charge will incur. Full stay will be charged in case of no-show. (does not apply for Pay In Advance reservations).For Pay in Advance reservations a full non-refundable payment is required at time of reservation. Bookings cannot be cancelled once confirmed and 100% cancellation charges apply.Check- in time is 3pm - on check in at The Hotel Valentina you will be requested to present photographic identification. Check- out time is 11amWe will try our best to meet all requests and requirements, however these cannot be guaranteed.