1)Reservation Policy - All bookings will be confirmed and guaranteed uponreceipt of valid credit card details only.
• Please note that the check-in is 14.00 hours & check-out is12.00 noon.
• We request you to declare the nationality of the guest at the time of room reservation and produce a valid photographic identification at the time of arrival.
• We request you to kindly assist us with your flight details enabling us to arrange for Airport pick up/drop.
• Please note that Airport Pick Up & Drop from Terminal 1 is oncomplimentary basis and pick up & Drop from Terminal 2 will be chargedRs.1250 plus taxes / per way.
• Enjoy free Wi-Fi internet connectivity @ 2 Mbps Shared while youstay at Hotel Sahara Star !!!
• The Primary guest must be at least 21 years old to be able tocheck into this hotel
• The hotel reserves the right of admission. Accommodation can bedenied to guests posing as a couple if suitable proof of identification is notpresented at check-in.
• It is mandatory for guests to present valid photo identificationat the time of check-in. According to government regulations, a valid Photo IDhas to be carried by every person staying at the hotel. The identificationproofs accepted are Drivers License, Voters Card, Passport. Without valid IDthe guest will not be allowed to check in. PAN Cards will NOT be accepted as avalid ID card.
• Outside Food, Beverages and Alcohol willnot be allowed inside the hotel.
• Newspaper will not be pre-placed and shall be delivered to room only upon Guest request.
• All CityFacing rooms are Non Smoking room and all Lagoon Facing rooms Smoking rooms.
2) Cancellation Policy –
• Cancellation Policy is 48 Hours prior to the arrival date in order to avoid one night retention on room and taxes.
• All the bookings for February 2019 are non-amendable, non-refundable and non-cancellable and 100% retention would be applicable.
• Refundable security deposit will be charged at the time of check-in.
• For your safety use safe deposit box for valuables.
• W.e.f. 1st July 2017 all bookings will be charged a 28% GST
• Refund for bookings cancelled prior to 48 hours, will be done after deducting applicable bank charges.