Reservations Age: You must be 18yrs or over. Payment will be taken in full at the time of booking and Proof of ID will be required on arrival and presentation of credit card All reservations made through this web site must be accompanied by credit card details and will the card will be debited the full amount at the time of reservation. There is an additional charge per transaction of 2.5% of the total cost to cover processing fees.
Cancellation & Refund Policy: All cancellations must be received no later than 2 days prior to your arrival. If you cancel 48 hours prior to your arrival or less you will be charged 100% of the total accommodation amount. This includes no shows and cancellation of nights after arrival. There is 4 Days Cancellation Policy from 1st Nov to 30th Apr. Please note: The Advanced Purchase rate plan is non-refundable and no cancellations or amendments are permitted. * Special events (Wildfoods Festival) and promotional room rates/offers a no cancellation policy applies, which means, no refunds or changes permitted. All cancellations and amendments must be received in writing. Refunds will only be made the to the credit card debited for the original transaction less the credit card processing fee of 2.5%.
Wildfoods Weekend Terms and Conditions : Wildfoods fest period - 5th Mar to 11th March 2018 (inclusive) No cancellation allowed for any bookings made between the 5th Mar to 11th March 2018 for Wildfoods Fest The Penthouse bookings conditions; If cancelled 30 days prior to arrival day, Only 50% refund may be processed. If cancelled inside 30 days of arrival, full cost of accommodation applies.
Arrival and Departure Times:Check in time is 2pm Check out time is 10am Subject to the accommodation status on the day of departure, late check-out may be available, please check with reception should you require this facility. There may be a charge applied for a late check out.
Child Policy: Children 12 years of age and under are free of charge when accompanied by a paying adult and using a port-a-cot. In circumstances where additional beds or bedding are required, the extra person rate will apply.
Force Majeure Beachfront Hotel Hokitika will not be in any breach of this agreement or in any way liable, if it is prevented from complying with the supply of accommodation and other related services by reason of Act of God, Act of Public Enemy, War, Earthquake, Riot, Fire, Storm, Flood, Explosion, Compliance with any Law of Government Restraint Order, Rule Regulations, Strikes, Lock Outs or any other cause not reasonably within the control of the hotel.
Special Conditions : Reservations/Bookings: All reservations, bookings and enquiries can by Email or Facsimile and will be replied to within 24 hours. For instant confirmation please reserve via our website or alternatively call us directly.E-Mail address for 24-hrs, 7-day service is: E:firstname.lastname@example.org P: 0800 400 344 (NZ only) or +64 3 755 8344F: +64 3 755 82582. Direct Bookings/Reservations: Direct bookings/reservations with the hotel will be at the contracted rates in New Zealand (NZD) dollars and will be due for settlement upon departure by an approved method of payment (Cash, Visa, MasterCard, Amex, Diners, Eftpos).
The above terms and conditions as set out supersede all previous agreements, arrangements and contracts. CRT cardsIf you have a CRT card please state this when making your booking. A Visa, Mastercard, Amex or Diners card will only be accepted to guarantee the reservation, however you may settle the account on check-out with the CRT Card. Payments by CRT card are only accepted from signed cardholder.