> Glorious Hotel & Spa, your home in Kampong Thom, accepts cash, visa and master cards for payment, and reserves the right to temporarily hold an amount prior to arrival.
> Once the booking has been processed, you will receive an e-mail of reservation confirmation that outlines a summary of your booking. Please review the information carefully, and contact us immediately by email or phone if you have any question or require any change.
> Please review our cancellation policy. Securing your reservation with a credit card by means that you accept the terms of our cancellation policy.
> Pets are not allowed to bring in to the hotel rooms and premises.
> We recommend all guests to purchase the travel insurance which is generally inexpensive, but can really save a lot of emotional distress. Travel insurance may pay for unforeseen events that might happen during your stay as it may cover medical expenses, evacuation expenses,trip cancellation costs and so on. Ask your nearby travel agencies or you can purchase it yourself through your preferred travel insurance provider.
> Hotel reserves the rights to cancel or modify reservations where it appears that a customer engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contained or resulted from a mistake or error.
**** Cancellation Policy
The guest can cancel free of charge up to 3 days prior to arrival. If cancelled within 3 days of arrival, 100% of your first night shall be charged.
**** Extra Bed Policy
> All children under 12 years are charged US$ 15 per night for extra beds. > All further older children or adults are charged US$ 20 per night for extra beds. > The maximum number of extra beds in a room is 1.